Careers at GRAMS

Own the full sales cycle with universities and research institutions — from first demo through pilot to signed institutional agreement.

• Run discovery calls and product demos for grants offices, department administrators, and VPs of Research
• Manage pilots and navigate university procurement processes
• 3+ years closing B2B SaaS deals; higher-ed or research administration experience strongly preferred

Build our pipeline by connecting with research administrators, grants offices, and sponsored programs teams who are still living in spreadsheets.

• Research and reach out to universities and research institutions across the US
• Qualify inbound interest and book demos for the sales team
• 1+ years in outbound sales, or a background in research administration looking to move into sales

Be the product expert in the room. Run technical demos and answer the hard questions — F&A rates, effort commitments, carryover, projections.

• Partner with Account Executives on demos, pilots, and technical evaluations
• Translate grants-office workflows into product configurations
• Deep familiarity with post-award administration (NIH, NSF, federal sponsors) required

Grow the channels that matter in research administration — university systems, professional associations, and the consultants institutions trust.

• Build relationships with research administration communities and associations
• Develop referral and reseller partnerships with consultants and system integrators
• 3+ years in partnerships, alliances, or business development; higher-ed network a big plus

Own relationships with our institutional customers after the ink dries — drive adoption, renewals, and expansion across departments.

• Guide grants offices from onboarding through renewal
• Spot expansion opportunities as new departments and units come on board
• 2+ years in customer success; research administration background preferred

Get new institutions live — migrate their award data, configure their accounts, and train their teams so day one feels easy.

• Lead data migration and account setup for new institutional customers
• Run training sessions for grant administrators and finance staff
• Experience with university financial systems or award data strongly preferred

Answer customer questions the way only someone who's managed a research portfolio can. No scripts, no ticket queues — real answers from real experience.

• Respond to customer questions about budgets, projections, and sponsor rules — same day
• Turn recurring questions into help content and product feedback
• 3+ years as a post-award grant administrator or research portfolio manager required